H&M Supply Chain Case Study

Sustainability & Social Responsibility

Below is the research conducted on H&M's Social Reasonability and Sustainability goals.

All APA references are located at the bottom of the page

Summary and Analysis

H&M Group, which owns H&M is one of the most detailed and transparent companies surrounding their social responsibility and sustainabilities in the fast fashion space. Their goals are clear and defined by a value and timeline with yearly updates on their progress toward their goals. Each goal is either on track or exceeded past its goal between its timeline deadline. For the one exception that did not reach their goals, it was swiftly changed to a more realistic goal with accountability for not reaching the previous.  

Their progress towards better sustainable practices is also supported by recognized achievements and awards from reputable organizations. Alongside this, H&M Group also lists and links all relevant information from external organizations referencing their visions and practices. 

Their Social Responsibilities are outlined with multiple policies; including the HM Group Social Policies 2023, HM Group Human Rights Policy 2023, HM Group Salient Human Rights Issues 2022, and the Guiding Principles on Business and Human Rights [provided by the United Nations]. These policies contain detailed information about working conditions, social conditions, human rights, gender equality, wages, and purchasing responsibilities. 

Overall, H&M Group has provided information transparently and actively working with Unions and Laws to provide a safe and inclusive environment. There is progress being made in the supply chain sustainability at an impressive rate. However, there could be more statistics under their Fair and Equal goal category, regarding Women's representation in the supply chain. Which seems to be lacking in effort and results in comparison to the data presented on their key production location information.

Below are the research results used to evaluate H&M's Sustainability and Social responsibility.

The Goals

  1. Climate

  2. Circular Design

  3. Materials and Resources

  4. Packaging

  5. Chemicals

  6. Water

  7. Fair and Equal

Image to the right: (H&M Aims to Become 100 Percent ‘Circular’, 2016)

Awards in 2022-2023 


  • B- Ranking on the Stand.earth Fashion Scorecard - 2023

  • Scored 71% on the Fashion Revolution Fashion Transparency Index - 2023

  • Evaluated in having a 61 of 100 mark on the Dow Jones Sustainability Index  - 2022

  • Placed 4th on the Business of Fashion Sustainability Index - 2022

  • A- in Climate, B- in Water, B- in Cattle Products, B in Timber, and C in Palm Oil by the CDP - 2022

  • Recognized as Advanced in their Supply Chain by  Platform Living Wage Financials Annual Report - 2022

  • Top 3 in "recycled cotton, polyester, polyamide, man-made cellulosic, down and wool" (Awards and Recognitions, 2023) in the 2022 Material Index By Textile Exchange - 2022

All information above was sourced from (Awards and Recognitions, 2023).

Image to the left: (H&M SUSTAINABILITY REPORT, 2019)

The Goals Deep Dive

(IKEA and H&M announce changes..., 2023)

Social Responsibility 

References

1 / Awards in 2022 - 2023

(n.d.). Awards and Recognitions. HM Group. Retrieved December 2, 2023, from https://hmgroup.com/sustainability/leading-the-change/awards-and-recognitions/

2 / The Goals Deep Dive

(n.d.). Goals and Ambitions. HM Group. Retrieved December 2, 2023, from https://hmgroup.com/sustainability/leading-the-change/goals-and-ambitions/

3/ Additional Citations

(2023, May 3). HM Group Social Policies 2023. H&M Group. Retrieved December 2, 2023, from https://hmgroup.com/wp-content/uploads/2023/03/HM-Group-Social-Policies-2023.pdf

(2023, August 29). HM Group Human Rights Policy 2023. H&M Group. Retrieved December 2, 2023, from https://hmgroup.com/wp-content/uploads/2023/06/HMGroup_HumanRightsPolicy_2023.pdf

(n.d.). HM Group Salient Human Rights Issues 2022. H&M Group. Retrieved December 2, 2023, from https://hmgroup.com/wp-content/uploads/2023/03/HM-Group-Salient-Human-Rights-Issues-2022.pdf

(2011, November 4). Guiding Principles on Business and Human Rights. United Nations. Retrieved December 2, 2023, from https://www.ohchr.org/sites/default/files/Documents/Publications/GuidingPrinciplesBusinessHR_EN.pdf

(2023, March 4). Fair and Equal Wages. United Nations. Retrieved December 2, 2023, from https://hmgroup.com/sustainability/fair-and-equal/wages/

(n.d.). HM Way. H&M. Retrieved December 2, 2023, from https://about.hm.com/content/dam/hmgroup/groupsite/documents/en/hm-way/HM%20Way_en.pdf

4/ Images - Top to Bottom

(2016). H&M Aims to Become 100 Percent ‘Circular’ [Photograph]. WWD. https://wwd.com/feature/hm-annual-sustainability-report-10409747/

(2019). H&M SUSTAINABILITY REPORT [Photograph]. Apparel Magazine New Zealand. https://apparelmagazine.co.nz/blog/hm-sustainability-report/

(2023). IKEA and H&M announce changes to meet 2023 sustainability goals [Photograph]. Sustainable Future News. https://sustainablefuturenews.com/sustainability/ikea-and-hm-announce-changes-to-meet-2023-sustainability-goals/